Senior Event Operations Manager
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Senior Event Operations Manager
Hybrid London
Salary - £50,000 - £65,000pa DOE
Job Overview:
The Senior Event Operations Manager is responsible for overseeing the operational aspects of event planning and execution, ensuring that all events are delivered efficiently, within budget, and to the highest standards. This role requires strong organizational skills, extensive event management experience, and the ability to lead a team of operations staff and coordinate with various stakeholders.
Key Responsibilities:
Event Planning and Coordination:
- Collaborate with the Group Event Director to develop and implement operational plans for each event.
- Coordinate logistical aspects of events, including venue selection and management, setup, transportation, accommodation, floorplan, feature builds, AV, signage schedule, F&B, booths, meeting rooms, merchandise, build and break schedule, shipping, floor manager management, exhibitor manual deadlines, waste, security
- Develop detailed event schedules and timelines, ensuring all deadlines are met.
Team Leadership and Management:
- Lead, mentor, and manage a team of event operations staff, providing clear direction and support.
- Conduct regular team meetings to review event plans, address issues, and ensure alignment with overall event goals.
- Foster a positive and collaborative team environment that encourages professional growth and development.
Vendor and Supplier Management:
- Identify, negotiate, and manage relationships with vendors and suppliers to secure the best possible arrangements for each event.
- Ensure all contractual obligations are met and manage any issues or discrepancies that arise.
- Monitor vendor performance and conduct post-event evaluations to maintain high standards of service.
Budget Management:
- Develop and manage event budgets, ensuring all expenses are tracked and within allocated funds.
- Provide regular financial reports and updates to the Group Event Director and senior management.
- Identify cost-saving opportunities and implement strategies to maximize budget efficiency.
Risk Management and Compliance:
- Identify potential risks and develop contingency plans to mitigate them.
- Ensure all events comply with relevant laws, regulations, and industry standards.
- Conduct thorough site inspections and risk assessments for each event location.
Stakeholder Communication:
- Serve as the primary point of contact for internal and external stakeholders regarding event operations.
- Maintain clear and consistent communication with all parties to ensure seamless event execution.
- Provide regular updates to the Group Event Director and senior management on event progress and any operational challenges.
Event Execution:
- Oversee the setup, execution, and teardown of events, ensuring all operational aspects run smoothly.
- Address any issues or emergencies that arise during events, making quick and effective decisions to resolve them.
- Conduct post-event evaluations to identify areas for improvement and implement changes for future events.
Qualifications and Experience:
- Education: Bachelor’s degree in Event Management, Hospitality, Business Administration, or a related field. A master’s degree is preferred.
- Experience: Minimum of 7 years of experience in event operations management, with at least 2 years in a leadership role.
Skills:
- Strong organizational and multitasking abilities.
- Excellent leadership and team management skills.
- Outstanding communication and interpersonal skills.
- Proven ability to manage large-scale events and complex logistics.
- Financial acumen and experience managing event budgets.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to work under pressure and meet tight deadlines.
Additional Requirements:
- This position may require occasional travel to various event locations.
- Flexibility to work evenings, weekends, and holidays as needed to support event schedules.
- Ability to lift and move event-related equipment and materials.
- Salary range £50,000 - £65,000 (depending on experience)
Join us, and let's shape the future together...
At TM Forum, you will live our values - Be Ambitious, Be Brave, Be Passionate, Be Inclusive, Be Collaborative, and Always Do the Right Thing.
Diversity & Inclusion at TM Forum:
TM Forum is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, religion, national origin, age, disability, marital status, sexual orientation, or any other characteristic protected by applicable laws.
- Department
- Events
- Locations
- London
- Remote status
- Hybrid Remote
- Employment type
- Full-time
About TM Forum
TM Forum is a global alliance of telco and tech companies, leading the industry in defining the building blocks for new operating models, impactful new partnerships, and advanced software platforms.
TM Forum helps its Members unlock the value of data to create nearly endless opportunities for players across the communications ecosystem. At DTW – Ignite, Accelerate and Collaboration events, TM Forum provides a platform for industry change-makers to share ground-breaking innovation, market developments, product launches and business transformation journeys.
We are the only industry body to count the world’s top 10 CSPs and all the key hyperscaler's as active, strategic members. With over 800 members, we are on a mission to reinvent the telco industry as a vibrant part of the digital landscape – and a driving force in shaping its future.
Visit us at https://www.tmforum.org/
Senior Event Operations Manager
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